With roughly 2.85 billion monthly active users as of the first quarter of 2021, Facebook is the biggest social network worldwide. In the third quarter of 2012, the number of active Facebook users surpassed one billion, making it the first social network ever to do so. Active users are those who have logged into Facebook during the past 30 days. During the first quarter of 2021, the company stated that 3.45 billion people were using at least one of the company's core products (Facebook, WhatsApp, Instagram, or Messenger) each month
Source: Statista
With Audite Cloud you will have the possibility to manage both the direct messages (DMs) your customer will send you to your official Facebook account, comments on posts published in your Facebook page or and mentions of your official account into the social media.
As well as all the other digital inboud channels, more that one Facebook account, to manage both DMs, comments on posts and mentions. can be integrated in Audite Cloud in order to have our platform as final landing point for all the customer interactions coming from these channels.
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