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GENERAL CONCEPTS
Introduction
Customer Interactions
Digital Channels
Virtual Expert
Virtual Assistant
Mark a Customer Interaction: TAGs and Subjects
QUICK SETUP
Organization Setup
Users Configuration
Channels Configuration
Whatsapp
Facebook
Web Chat
Telegram
Instagram
Twitter
Viber
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DAILY USAGE
Customer Interactions Management
Virtual Expert
Design your Virtual Expert
Analytics
All Conversations
Key Performance Indicators
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Customer Interactions Management
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