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Tutorial
GENERAL CONCEPTS
Introduction
Customer Interactions
Digital Channels
Virtual Expert
Virtual Assistant
Mark a Customer Interaction: TAGs and Subjects
QUICK SETUP
Organization Setup
Users Configuration
Invite
Setup Roles
Channels Configuration
Whatsapp
Facebook
Web Chat
Telegram
Instagram
Twitter
Viber
Generic Queue
DAILY USAGE
Customer Interactions Management
Virtual Expert
Design your Virtual Expert
Analytics
All Conversations
Key Performance Indicators
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Users Configuration
This section of the tutorial explains how to setup your customer service team in Audite Cloud. In particular, it will be explained how to:
Invite
new users to join Audite Cloud
Manage their profiles and the
roles
the have into the platform
Previous
TAGs Configuration
Next
Invite
Last modified
7mo ago
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