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GENERAL CONCEPTS

Customer Interactions

Digital Channels

Virtual Assistant

Mark a Customer Interaction: TAGs and Subjects

QUICK SETUP

Organization Setup

Users Configuration

Channels Configuration

DAILY USAGE

Customer Interactions Management

Virtual Expert

Design your Virtual Expert

Analytics

All Conversations

Key Performance Indicators

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Viber

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Twitter: DMs, reply on tweets and mentions

Next - Channels Configuration

Last modified 1yr ago

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